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We are proud of our extensive compliance achievements and have aggregated our various management systems, accreditations, certifications, processes, procedures and areas of expertise under our “iComply” brand. Quality, governance and compliance are at the heart of everything we do, ITM is committed to the continuous review and improvement of our management systems whilst ensuring legislative and standards compliance.

Communication & Collaboration

A one team culture is underpinned by effectively sharing information and knowledge.

  • iAuditor

    iAuditor is an inspection app used to empower our workers in the field, enabling the collection of consistent data and standardising operations.

  • Office365

    We use integrated apps and services such as Teams, Yammer and SharePoint that help us collaborate with our clients and to be more productive and efficient.

  • Positive Culture

    We work to our Vision, Mission and Values. Our culture enables our clients, business partners, suppliers and employees to work together seamlessly.

Cyber & Security

The security and integrity of client and employee information is critical to our success.

  • Cyber Essentials Plus

    We guard against the most common cyber threats and remain committed to cyber security.

  • GDPR Compliance

    Personal data is protected and secure.

  • ISO 27001

    We are certified with ISO 27001 in its latest addition, the international baseline standard for Information Security Management.

  • Security Clearance

    All ITM and subcontract staff are security cleared by our in-house Security Controller.

Environmental, Social & Governance

At ITM we strive to be responsible stewards of the environment, good corporate citizens, and are accountable for our actions and decisions.

  • Business Sustainability

    ITM is assessed by EcoVadis, the world’s largest and most trusted provider of business sustainability ratings. We are also a member of the Avetta Consortium, and are part of a global effort to advance company and worker safety, sustainability, and operational excellence. 

  • Carbon Reduction Plan

    ITM has a published plan and considers the social, economic, and environmental impact of our business in everything we do. We ensure that sustainability is considered through all our business decisions.

  • Charities

    ITM is a supporter of, and fundraiser for various charities, making donations to specific causes that are important to our stakeholders.

  • ESG Aligned Policies

    ITM’s Business Polices include: Anti Bribery & Corruption, Anti Slavery & Human Trafficking, Corporate Social Responsibility, Sustainability, Anti Tax Evasion, Community Engagement and Business Practice.

  • Offset Carbon Emissions

    ITM monitor and record carbon emissions and conduct annual reporting. Our CO2e emissions are then offset via Carbon Neutral Britain.

  • Science-Based Targets

    ITM is committed to achieving science-based targets in line with the 1.5°C Net Zero Pathway and the Paris Agreement goals.

Industry Certification

Industry certification provides prequalification and reduces risk for our clients.

  • Avetta

    A member of the world's largest supply chain risk compliance network, enabling Clients and Suppliers to manage supply chain safety, sustainability and risk.

  • Bicsi

    Membership of the global professional association supporting advancement of the information and communications technology (ICT) profession.

  • CHAS Elite

    Trusted third party Health & Safety certification.


    Confidential incident reporting and analysis service.

  • Constructionline Gold

    ITM is a validated and prequalified supplier.

  • Crown Commercial Supplier

    ITM is an approved supplier of goods and services on several framework contracts.

  • FSQS

    Validated by FSQS (Financial Services Qualification System) Third Party Risk Management and Compliance for the Financial Services Sector.


    Registered and qualified by the UK’s rail and utilities industries supplier qualification schemes.

  • SafeContractor / SafePQQ

    Highly respected third party Health & Safety certification.

Management Systems

Quality, governance and compliance are at the heart of everything we do, ITM is committed to the continuous review and improvement of our management systems whilst ensuring legislative and standards compliance.

  • Business Continuity & Disaster Recovery Plan

    Business Continuity & Disaster Recovery Plan, that is tested and regularly updated.

  • H&S Portal & Apps

    Our portal and family of apps delivers dynamic H&S management and training that engages with our entire workforce.

  • Integrated SHEQIS

    Fully integrated Safety, Health, Environment, Quality and Information Management System (ISO 9001 / 14001 / 45001 /27001) in their latest editions) certified by NQA, a UKAS accredited provider.

  • Policy & Procedure Driven

    Policy and Procedure driven in all that we do, click here to access our policy document library.

Service Delivery

We deliver service excellence with industry leading systems and tools used by trained professionals.

  • Capacity, Capability 
and Flexibility

    A large multi-discipline engineering pool and organisational agility enables fast and flexible decision-making with Director visibility of each project.

  • Client Portal / Service Catalogue

    Reduced administration time with secure access to product and service catalogues with built in reporting.

  • CRM

    Efficient and secure management of all client information.

  • LinkWare Live

    Powerful and accurate test result management using the latest equipment and Cloud services from Fluke.

  • Service & Project Management Office (SMO & PMO)

    Providing focussed support to external and internal teams; Portal, Reporting, Engineer Scheduling, Sign-offs, Documentation and Logistics.

  • simPRO

    Workforce management and productivity platform that brings together our back office, site teams and clients.

Technical Expertise

We continue to invest in technical knowledge and market sector expertise to ensure that we deliver industry best practice.

  • BSI Online

    Online membership provides access to the latest ISO and Technical Standards documentation.

  • CNet

    We operate a ‘badge on the sleeve’ approach to solution delivery that places significant emphasis upon staff training and development.

  • FIA

    An Accredited Installer and Corporate member of the FIA who promote high standards of service within the fibreoptic industry.

  • IOSH

    Operations personnel hold the Managing Safely Certificate from the Institution of Occupational Safety and Health.

  • Market Expertise

    ITM has deep experience and expertise across a wide range of vertical industries.

  • Multi-vendor Certified

    A leading independent provider of infrastructure solutions and services.


    Members of the ITM team are certified with the globally recognised National General Certificate, issued by NEBOSH.