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We are proud of our extensive compliance achievements to date and have aggregated our various management systems, accreditations, certifications, processes, procedures and areas of expertise under our “iComply” brand. Quality and compliance is at the heart of everything we do, ITM is committed to the continuous review and improvement of our management systems whilst ensuring legislative and standards compliance.

Management Systems

Quality and compliance is at the heart of everything we do, ITM is committed to the continuous review and improvement of our management systems whilst ensuring legislative and standards compliance.

  • Integrated SHEQ

    Fully integrated Safety, Health, Environment and Quality Management System (ISO 9001 / 14001 / 45001) certified by NQA, a UKAS accredited provider.

  • H&S Portal & Apps

    Our portal and family of apps delivers dynamic H&S management and training that engages with our entire workforce.

  • Policy & Procedure Driven

    Policy and Procedure driven in all that we do, click here to access our policy document library.

  • Business Continuity & Disaster Recovery Plan

    Business Continuity & Disaster Recovery Plan, that is tested regularly.

Communication & Collaboration

A one team culture is underpinned by effectively sharing information and knowledge.

  • Office365

    Integrated apps and services help us to be more productive and efficient.

  • Teams

    We collaborate effectively with our Staff, Partners and Clients using a web-based, secure platform.

  • Yammer

    ITM’s dynamic intranet is built on Yammer and provides an interactive hub for all company information.

  • iAuditor

    iAuditor is an inspection app used to empower our workers in the field, enabling the collection of consistent data and standardising operations.

  • Positive Culture

    We work to our Vision, Mission and Values. Our culture enables our clients, business partners, suppliers and employees to work together seamlessly.

Service Delivery

We deliver service excellence with industry leading systems and tools used by trained professionals.

  • Client Portal / Service Catalogue

    Reduced administration time with secure access to product and service catalogues with built in reporting.

  • Capacity, Capability 
and Flexibility

    A large multi-discipline engineering pool and organisational agility enables fast and flexible decision-making with Director visibility of each project.

  • CRM

    Efficient and secure management of all client information.

  • simPRO

    Workforce management and productivity platform that brings together our back office, site teams and clients.

  • LinkWare Live

    Powerful and accurate test result management using the latest equipment and Cloud services from Fluke.

  • Service & Project Management Office (SMO & PMO)

    Providing focussed support to external and internal teams; Portal, Reporting, Engineer Scheduling, Sign-offs, Permits, Site Access, Documentation and Logistics.

Industry Certification

Industry certification provides prequalification and reduces risk for our clients.

  • CHAS Elite

    Trusted third party Health & Safety certification.

  • Constructionline Gold

    ITM is a validated and prequalified supplier.

  • SafeContractor

    Highly respected third party Health & Safety certification.

  • Crown Commercial Supplier

    ITM is an approved supplier of goods and services.


    Confidential incident reporting and analysis service.


    Registered and qualified by the UK's rail and utilities industries supplier qualification schemes.

  • Bicsi

    Corporate membership of the global professional association supporting advancement of the information and communications technology (ICT) community.

Technical Expertise

We continue to invest in technical knowledge and market sector expertise to ensure that we deliver industry best practice.

  • CNet

    We operate a ‘badge on the sleeve’ approach to solution delivery that places significant emphasis upon staff training and development.

  • BSI Online

    Online membership provides access to the latest ISO and Technical Standards documentation.

  • Multi-vendor Certified

    A leading independent provider of infrastructure solutions and services.

  • Market Expertise

    ITM has deep experience and expertise across a wide range of vertical industries.

  • FIA

    An Accredited Installer and Corporate member of the FIA who promote high standards of service within the fibreoptic industry.

  • FPA

    Corporate membership provides access to specialist fire protection expertise.


    Members of the ITM team are accredited with the globally recognised National General Certificate, issued by NEBOSH.

  • IOSH

    Operations personnel hold the Managing Safely Certificate from the Institution of Occupational Safety and Health.

Cyber & Security

The security and integrity of client and employee information is critical to our success.

  • ISO 27001

    We are certified with ISO 27001 the international baseline standard for Information Security Management.

  • Cyber Essentials

    We guard against the most common cyber threats and remain committed to cyber security.

  • GDPR Compliance

    Personal data is protected and secure.

  • Security Clearance

    All ITM and subcontract staff are security cleared by our inhouse Security Controller.