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We are proud of our extensive compliance achievements to date and have aggregated our various management systems, accreditations, certifications, processes, procedures and areas of expertise under our “iComply” brand. Quality and compliance is at the heart of everything we do, ITM is committed to the continuous review and improvement of our management systems whilst ensuring legislative and standards compliance.

Communication & Collaboration

A one team culture is underpinned by effectively sharing information and knowledge.

  • Office365

    We use integrated apps and services such as Teams, Yammer and SharePoint that help us collaborate with our clients and to be more productive and efficient.

  • Positive Culture

    We work to our Vision, Mission and Values. Our culture enables our clients, business partners, suppliers and employees to work together seamlessly.

  • iAuditor

    iAuditor is an inspection app used to empower our workers in the field, enabling the collection of consistent data and standardising operations.

Cyber & Security

The security and integrity of client and employee information is critical to our success.

  • ISO 27001

    We are certified with ISO 27001 in its latest addition, the international baseline standard for Information Security Management.

  • Cyber Essentials Plus

    We guard against the most common cyber threats and remain committed to cyber security.

  • GDPR Compliance

    Personal data is protected and secure.

  • Security Clearance

    All ITM and subcontract staff are security cleared by our in-house Security Controller.

Environmental, Social & Governance

At ITM we strive to be responsible stewards of the environment, good corporate citizens, and are accountable for our actions and decisions.

  • Carbon Reduction Plan

    ITM has a published plan and considers the social, economic, and environmental impact of our business in everything we do. We ensure that sustainability is considered through all our business decisions.

  • Business Sustainability

    ITM is assessed by EcoVadis, the world’s largest and most trusted provider of business sustainability ratings. We are also a member of the Avetta Consortium, and are part of a global effort to advance company and worker safety, sustainability, and operational excellence. 

  • Charities

    ITM is a supporter of, and fundraiser for various charities, making donations to specific causes that are important to our stakeholders.

  • ESG Aligned Policies

    ITM’s Business Polices include: Anti Bribery & Corruption, Anti Slavery & Human Trafficking, Corporate Social Responsibility, Sustainability, Anti Tax Evasion, Community Engagement and Business Practice.

  • Offset Carbon Emissions

    ITM monitor and record carbon emissions and conduct annual reporting. Our CO2e emissions are then offset via Carbon Neutral Britain.

  • Science-Based Targets

    ITM is committed to achieving science-based targets in line with the 1.5°C Net Zero Pathway and the Paris Agreement goals.

Industry Certification

Industry certification provides prequalification and reduces risk for our clients.

  • CHAS Elite

    Trusted third party Health & Safety certification.

  • Constructionline Gold

    ITM is a validated and prequalified supplier.

  • SafeContractor / SafePQQ

    Highly respected third party Health & Safety certification.

  • Crown Commercial Supplier

    ITM is an approved supplier of goods and services.


    Confidential incident reporting and analysis service.


    Registered and qualified by the UK’s rail and utilities industries supplier qualification schemes.

  • Bicsi

    Corporate membership of the global professional association supporting advancement of the information and communications technology (ICT) community.

Management Systems

Quality and compliance is at the heart of everything we do, ITM is committed to the continuous review and improvement of our management systems whilst ensuring legislative and standards compliance.

  • Integrated SHEQ

    Fully integrated Safety, Health, Environment and Quality Management System (ISO 9001 / 14001 / 45001 in their latest editions) certified by NQA, a UKAS accredited provider.

  • H&S Portal & Apps

    Our portal and family of apps delivers dynamic H&S management and training that engages with our entire workforce.

  • Policy & Procedure Driven

    Policy and Procedure driven in all that we do, click here to access our policy document library.

  • Business Continuity & Disaster Recovery Plan

    Business Continuity & Disaster Recovery Plan, that is tested and regularly updated.

Service Delivery

We deliver service excellence with industry leading systems and tools used by trained professionals.

  • Client Portal / Service Catalogue

    Reduced administration time with secure access to product and service catalogues with built in reporting.

  • Capacity, Capability 
and Flexibility

    A large multi-discipline engineering pool and organisational agility enables fast and flexible decision-making with Director visibility of each project.

  • CRM

    Efficient and secure management of all client information.

  • simPRO

    Workforce management and productivity platform that brings together our back office, site teams and clients.

  • LinkWare Live

    Powerful and accurate test result management using the latest equipment and Cloud services from Fluke.

  • Service & Project Management Office (SMO & PMO)

    Providing focussed support to external and internal teams; Portal, Reporting, Engineer Scheduling, Sign-offs, Documentation and Logistics.

Technical Expertise

We continue to invest in technical knowledge and market sector expertise to ensure that we deliver industry best practice.

  • CNet

    We operate a ‘badge on the sleeve’ approach to solution delivery that places significant emphasis upon staff training and development.

  • BSI Online

    Online membership provides access to the latest ISO and Technical Standards documentation.

  • Multi-vendor Certified

    A leading independent provider of infrastructure solutions and services.

  • Market Expertise

    ITM has deep experience and expertise across a wide range of vertical industries.

  • FIA

    An Accredited Installer and Corporate member of the FIA who promote high standards of service within the fibreoptic industry.


    Members of the ITM team are certified with the globally recognised National General Certificate, issued by NEBOSH.

  • IOSH

    Operations personnel hold the Managing Safely Certificate from the Institution of Occupational Safety and Health.