ITM provides a wide range of site services delivered on customer sites throughout the UK using experienced, directly employed and security cleared engineers. Supported by our Service Desk and PMO functions, we tailor service delivery to meet individual customer requirements on a fully managed, outsourced or ad-hoc basis.
We offer a ‘hot swap’ replacement service using customer consigned equipment stock held in our secure facility in Milton Keynes, and backed up by our nationwide installation service. Once our Service Desk receives notification from the customer that a replacement, switch, router, access point or UPS is required; the request is logged and allocated to the duty engineering team for installation to meet the SLA. In addition to our BAU hot swap service, we also provide services to support technology rollouts and network refreshes.
ITM has capabilities in five key areas of IT Infrastructure and Services
ITM provides a broad range of solutions from leading structured cabling and wireless vendors.
ITM provides a wide range of solutions from leading data centre infrastructure vendors.
ITM provides a wide range of solutions from leading internet protocol (iP) convergence vendors.
ITM deliver a wide range of offsite build and test services from our own secure facility.
ITM provides a wide range of site services delivered on customer sites throughout the UK.