Choose a Capability

Site Services

ITM provides a wide range of site services delivered on customer sites throughout the UK using experienced, directly employed and security cleared engineers. Supported by our Service Desk and PMO functions, we tailor service delivery to meet individual customer requirements on a fully managed, outsourced or ad-hoc basis.

ITM's services include

Inventory / Spares Management

We offer a ‘hot swap’ replacement service using customer consigned equipment stock held in our secure facility in Milton Keynes, and backed up by our nationwide installation service. Once our Service Desk receives notification from the customer that a replacement, switch, router, access point or UPS is required; the request is logged and allocated to the duty engineering team for installation to meet the  SLA. In addition to our BAU hot swap service, we also provide services to support technology rollouts and network refreshes.

Our Capabilities

ITM has capabilities in five key areas of IT Infrastructure and Services