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Site Technical Services

Your critical infrastructure, expertly supported by our skilled and security cleared teams

ITM offer a comprehensive catalogue of Field Services delivered at customer sites throughout the UK. Supported by our Service Management Office (SMO) and Project Management Office teams, we tailor service delivery to meet individual customer requirements on a fully managed, outsourced or ad-hoc basis.

At ITM we are flexible, innovative and dynamic, so if you can't see an exact match for your requirement please contact us for further information and to learn how we deliver successful outcomes of the highest quality for our customers. Our current service catalogue is listed below.

  • "I will second Mark’s comments. I think overall from the initial commercial phases through to delivery, it has been a pleasure to work with ITM on this project. Let’s also not forget the work that Alan put in to get us to this point. @Alan: The work you’ve both put in to get us to the start of this project (and in fact the wider separation project), and ensuring that we had the right team and support throughout, has been outstanding."

    Systems Integrator, Outsource, Reseller Customer
  • "Dear all, Please forgive me if I have missed anyone, I’m sure I have but if you could pass on please. Speaking from the front line of the business I can only echo comments previously made and say a huge thank you to all for the hard work and dedication that has gone into this project. Our front line team whom are the business have embraced the changes. Guy kept to his word for the troops and made it happen with you and all the teams involved. I think many of us, well I know I have , have learnt a lot along the way. All teams need tools and great tools to be able to trade easily, less is more . So more time can be spent servicing the customer. Thank you again all, it is a real pleasure working with a external team that cares for our values, needs and gets the job done. Best Regards, Helen."

    Gas Supplies Customer
  • "Just want to give you an update and extend my gratitude for the work Steven has put in to ensure this project met our tight timelines. We have so far swapped 4 out of 12 chassis successfully. The audit conducted by Steven has been faultless with any discrepancies being flagged ahead of the scheduled night migrations to allow us to update any incorrect neighbours, saving us countless hours. The MTP Breakout install the same also, not a single mispatch found so far, really tidy job. Great attention to detail shown, really good to have you guys to count on as an extension to our team when the workload mounts up."

    Cloud Customer

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