Choose a Capability

Posted in About Us 9 months ago

ITM is proud to be a Technology Services 2 supplier.

The Technology Services 2 framework is the perfect solution for every public sector customer’s ICT service requirements, including services at all government security classification levels.


The framework was developed to give all public sector organisations access to suppliers of technology services, such as: technology strategy, service design, transition and transformation and operational services. The framework was designed to service the smallest of IT needs from replacing and managing a small desktop computer estate to the replacement of larger and more critical central government systems, both at the Government’s Official, Secret and Top Secret security classifications. The framework has also been developed as an enabler for the disaggregation of larger government contracts that have been in place for some time.

The framework offers the customer a choice of services through 4 lots. ITM offers its services and expertise under;

Lot 3: Operational Services, 3c: Technical Management.

Network Infrastructure Management

Services for planning, delivering, operating, managing (including security), supporting and monitoring the on premise local area network infrastructure (LAN) and/or its assets. Including but not limited to fixed and wireless devices, routers, switches, firewalls, fibre optic equipment etc). This may take the form of individual services and/or a Network Operations Centre - NOC. 

Exclusions are telephony, mobile voice and data services, video-conferencing, audio-conferencing services, integrated communications and wide area network provisioning and connectivity. 

Customer benefits for using the framework include;


  • Extended choice of services; demand driven from our in-depth customer discovery and available at Government's Secret and Top Secret security classification 162 quality tested suppliers (58% of which are SMEs), ensuring improved competition.
  • Compliant with the Public Contracts Regulations 2015.
  • Reduced timescales - no further OJEU process needed.
  • Pre-defined terms and conditions - use our modular format depending upon your individual requirement.
  • Easy to use call-off.
  • Call-off contract durations can be from 2 to a maximum of 7 years (depending on the lot(s) used) providing opportunity for ROI for for those large projects and programmes.
  • Suitable for disaggregation to single vendor outsourcing strategies.
  • Agency function for your supplier or SIAM to use our other technology frameworks on your behalf - effectively making Technology Services 2 your one-stop technology shop.
  • Designed and developed using an extensive discovery process involving many of our customers, suppliers and partners; including Home Office, Ministry of Defence, YPO (representing local government) and Crescent Purchasing Consortium (representing education).

Please contact ITM for further information and to learn how we can add value to your digital strategy and outcome.

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