ITM provides a wide range of site services delivered on customer sites throughout the UK using experienced, directly employed and security cleared engineers. Supported by our Service Desk and PMO functions, we tailor service delivery to meet individual customer requirements on a fully managed, outsourced or ad-hoc basis.
Working in close partnership with our clients, ITM aims to exceed expectations and guarantees quality service delivery through continuous improvement, reduced operational costs and lowered capital expenditure. A critical phase in defining and optimising any managed service is to understand the customers’ individual requirements. With this in mind, service workshops are used to ensure the service description and scope match the client’s business needs and appropriate performance metrics are used.
At a service workshop, ITM and the client can define and agree the following;
ITM has capabilities in five key areas of IT Infrastructure and Services
ITM provides a broad range of solutions from leading structured cabling and wireless vendors.
ITM provides a wide range of solutions from leading data centre infrastructure vendors.
ITM provides a wide range of solutions from leading internet protocol (IP) convergence vendors.
ITM deliver a wide range of offsite build and test services from our own secure facility.
ITM provides a wide range of site services delivered on customer sites throughout the UK.